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Charting Your Course
Charting Your Course is the story of 2003 Malcolm Baldrige National Quality Award winner Communit..
Insights to Performance Excellence 2011-2012
This book helps performance excellence examiners and organization-improvement practitioners to un..
Journey to Excellence
This book is based on several years study of the nine Baldrige Award winners from health care. It..
Stakeholder-Driven Strategic Planning in Education
No school district becomes excellent without a strategic plan, but many remain mediocre with them..
There is Another Way!
This training guide represents one way to look at the Baldrige criteria and use them to improve c..
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