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Complex Service Delivery Processes
$113,00
A process is a system of activities (together with the associated resources) that takes an input ..
Insights to Performance Excellence 2011-2012
$30,00
This book helps performance excellence examiners and organization-improvement practitioners to un..
Making Change Work
$42,00
As organizations strive to remain ahead of the competition, there will inevitably and often come ..
Medical Device Design and Regulation
$146,00
The intent of this book (MDDR, for short) is to present an introduction to, and overview of, the ..
Office Kaizen
$38,00
Many business functions have been significantly improved through the use of a variety of quality ..
Out of Another @#&*% Crisis!
$48,00
In 1982, Dr. W. Edwards Deming wrote Out of the Crisis. At that time, the United States was endur..
Stakeholder-Driven Strategic Planning in Education
$51,00
No school district becomes excellent without a strategic plan, but many remain mediocre with them..
The Executive Guide to Improvement and Change
$64,00
There are many techniques and a variety of tools available to improve or change an organization, ..
A Practical Field Guide for ISO 13485
$96,00
The purpose of this field guide is to assist the reader, step-by-step, in implementing a Quality ..
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